Smart Goals

Have you ever been on a team that never seems to get things done or there is definite misalignment? Are you always missing your targets and what you are supposed to achieve?

START DREAMING FOR 2022

Pat yourself on your back for all the things you accomplished in 2021. Really feel the pride and success you made no matter how small it was.Consider what thoughts dominated you in 2021, both good and bad. Think about why they made you feel like they did. Was there a...

Reframing Your Communication

Reframing can allow you to shift the mindset of your audience to see the situation from a different perspective. When you reframe, you can focus attention on the particular positive aspects you would like them to see rather than the negative ones. Keep your purpose and audience top of mind so you can thoughtfully reframe a response that...

Development Discussions

When having development conversations with employees, minimize the use of email for detailed conversations, a change in direction, new thoughts or for following up on mistakes. Email allows for misinterpretation and does not ensure understanding or alignment. Be sure to encourage employees as they progress on tasks, especially when they are new and you see them do things right. If you are following up on a mistake, try...

Group Communication

It may seem more difficult to create connection in a larger group setting, however this is necessary in order to have influence and ensure people engage. It is important to help people feel comfortable in connecting with you and your message.  Next time you are presenting or communicating to a larger audience, try these best practice tips: Do not stand or sit...

Communication Tips

Communication is a team sport and requires skill to connect with other people. It takes active listening and even participation. Build rules like the ones below to create standards that everyone can agree with and support. Then post them where everyone can see and be reminded (maybe on the boardroom table or...

Ten Ways To Influence People

Use the Person’s Name Dale Carnegie, author of “How to Win Friends and Influence People” says our name is the sweetest sound. Hearing your name validates your existence and makes you think positively about the other person. Use Praise Instead of Flattery If you flatter someone with high self-esteem, they...

Self & Team Mastery

Emotional Intelligence helps Leaders to be aware of themselves, their teams and their relationships so they can have better interactions and have more influence. Be honest and write down how you would react to each situation.   Social Awareness  Your boss tells you that you failed on assignment.  A friend talks poorly...

Social Awareness Tips

The third skill to learn with Emotional Intelligence is strong social awareness. This is the ability to see what is happening around you and being able to recognize and relate to the feelings and actions of others. It is a necessary skill to develop if you want to create lasting...